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John Banks GroupJohn Banks Group
01284 656098
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Owners Hub – Servicing, Support & Benefits with John Banks Group

Owners Hub | John Banks Group

Welcome to the John Banks Group Owners Hub — your dedicated destination for servicing, maintenance, warranty support and ownership benefits across all our brands.

At John Banks Group, we are proud to represent some of the world’s most trusted automotive manufacturers, delivering expert care and support to our customers across every stage of vehicle ownership. Whether you drive a Honda, Hyundai, Renault, Dacia, Suzuki, Mazda, Alpine or one of our motorcycle brands, our specialist teams are here to keep you moving.

With over 50 years of heritage as a family-run business, we combine manufacturer-trained expertise with a personal, customer-first approach. Our commitment is simple: to ensure your vehicle performs at its very best while providing a seamless and reassuring ownership experience.

Across our locations in Cambridge, Bury St Edmunds, Ipswich and Colchester, our aftersales teams offer a full range of services including routine maintenance, servicing, MOTs, repairs, genuine parts and value-added protection products — all delivered to the highest standards.

Whether you are a new customer or have been part of the John Banks family for many years, our Owners Hub brings everything you need together in one convenient place.

From booking a service to exploring service plans, extended warranties and ownership benefits, our teams are here to support you throughout your journey.

John Banks Head Office, Kempson Way,
Bury St. Edmunds, Suffolk. IP32 7AR

Tel: 01284 656098
Reg. Company Number: 01831725 VAT Reg. No. GB 740 9181 35 Office of Fair Trading Licence 169742
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John Banks Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.